Shutterfly's Open Door Project

At Shutterfly, we make life’s experiences unforgettable.

And we believe that everyone deserves to experience unforgettable moments. Through the Open Door Project, we aim to help all people access more of those moments, creating lasting memories.

We open doors to important personal milestones like prom, graduation, first jobs and first apartments. And we help enable, prepare for, and celebrate those milestones along the way.

Through a range of partnerships, programs, grants and employee volunteerism, we engage with our local communities across the country and beyond, helping open doors to support communities that need it most.

2023 Impact Report: A Year of Giving Back

Across the company, Shutterfly and our family of brands continued our legacy of significant and meaningful community outreach in 2023, including partnerships, programs, grants, and employee volunteerism. We donated more than $650,000 in cash, nearly $750,000 worth of in-kind donations, and engaged more than 450 volunteers who spent nearly 1,400 hours making a difference in communities.

Click here to read our full 2023 Shutterfly Social Impact Report. 

Click here to read our 2022 Shutterfly Social Impact Report.


Meet our Key Partners: Best Buddies and Covenant House

We are thrilled to partner with Best Buddies International and Covenant House International to bring our Open Door mission to life. Through grants, employee volunteerism, and customer activations, we support and amplify the life-changing work these organizations are doing to provide resources and programs to people with intellectual and developmental disabilities (IDD), and youth experiencing homelessness.

True to our mission, we help celebrate life’s milestone moments along the way, and we find opportunities to amplify Best Buddies and Covenant House’s work in ways that make life’s experiences unforgettable.

Scroll down to learn more about Best Buddies and Covenant House.

Local Chapters Lead the Way in our Communities

Dedicated Shutterfly employees at multiple sites extended the reach of Shutterfly’s Open Door Project by engaging with local community organizations. We provided grants and employee volunteers to organizations supporting marginalized communities, at-risk youth, people experiencing homelessness or hunger, veterans, and more. In 2023 alone, more than 400 employees across the country and in Haifa, Israel, engaged in chapter-led local volunteer events, contributed significant in-kind donations, and gave more than $125,000 back into the local communities where we live and work. Highlights included several engagements with local food banks and food pantries, toy drives, Veteran’s Day activities, and workforce readiness support.

Celebrating Decades of Impact with the Lifetouch Memory Mission

Since its inception in 2000, Lifetouch has organized 18 week-long trips, traveling to nine destinations around the world including Haiti, Puerto Rico, Jamaica, Kosovo and more, for a week of intensive volunteer service. On each trip, nearly 50 volunteers representing national partners in education and company employees work side by side to invest in communities that need it most. Over the years, the Lifetouch Memory Mission has contributed more than 6,000 days of service from more than 500 volunteers. Learn more about the Lifetouch Memory Mission here:

Lifting One Another Up through the Employee Hardship Fund

At Shutterfly, we take care of our own families while also supporting the greater communities where we live and work. The Employee Hardship Fund provides financial assistance to employees and their family members when tragedy or crisis strikes.  Additionally, employees across the company contribute to the fund to support their fellow team members.  Since the fund was established in 2016, more than $300,000 has been granted to employees in need, and more than $60,000 has been contributed by employees to help one another.



Best Buddies is the world’s largest nonprofit organization dedicated to ending the social, physical, and economic isolation of the 200 million people with intellectual and developmental disabilities (IDD). With chapters in all 50 states and accredited programs in 47 countries and territories worldwide, Best Buddies impacts over one million people with and without IDD annually.

The organization’s programs focus on helping individuals with IDD form meaningful one-to-one friendships, secure successful jobs, live independently, improve public speaking, self-advocacy, and communication skills, and feel valued by society.

Through annual initiatives and events, such as friendship balls, leadership conferences, match parties, ambassador trainings and more, Best Buddies invites volunteers to participate in the largest global movement to provide opportunities to individuals with IDD to celebrate life’s special moments.

Learn more about Best Buddies here:

Hear what Best Buddies participants have to say about the power of friendship in this video.

See why impossible is possible when you have a buddy by your side.


Covenant House builds a bridge to hope for young people facing homelessness and survivors of trafficking through unconditional love, absolute respect, and relentless support. Their doors are open 24/7 across six countries and their high-quality programs are designed to empower young people to rise and overcome adversity, today and in the future.

Covenant House provides all the immediate needs — food, clothing, shelter, medical care, and counseling, but what makes Covenant House special and unique is that it is much more than a shelter. Covenant House provides educational support, workforce development, legal advocacy, long-term housing stability, and healing from trauma.

  • 4.2 million young people experience a form of homelessness each year in the U.S. alone.
  • Of the young people living at Covenant House, 24% identify as LGBTQ+. They are 120% more likely to experience homelessness.
  • Nearly 20% of young people at Covenant House are survivors of human trafficking.
  • 88% of those receiving Covenant House services are young people of color.

Covenant House has set a goal of providing youth with over 4 million nights of housing in the next 5 years, including opening more beds, serving more food, and meeting more medical and mental health needs.

Learn more about Covenant House here:

Hear directly from staff about what makes Covenant House so impactful.