Sally Pofcher

Chief Executive Officer of Shutterfly

Sally Pofcher is high energy leader with almost 30 years of experience scaling omni-channel consumer businesses, building brand love while delivering exceptional financial results. Her perspective is enriched by having significant senior roles in every angle of the sector – as CEO, private equity partner (at industry-leading consumer PE firm, L Catterton), consulting partner (at McKinsey), and Board member on multiple consumer businesses.

Sally was CEO of Hanna Andersson from late 2020 thru July 2021, rejuvenating this iconic sustainable children’s apparel brand as an e-commerce business, delivering 30% top line growth and quadrupled profitability.  As Chief Executive Officer of PaperSource from 2007-2015, Sally built a team that transformed the company into a design-driven brand, grew the company from 20 to 120 stores, delivered profitability in line with top-decile specialty retailers, and led a sale process in 2013 that delivered 5x investor returns.

As an Operating Partner at L Catterton, the world’s leading consumer growth investor, Sally was an engaged Board member on a number of portfolio businesses, advisor to a broader set of portfolio CEOs, and active in deal assessment. As a partner at McKinsey & Company, Sally worked with a number of major branded companies and retailers on their growth strategies, format renewal, and operational processes.  She was also SVP of Strategy and Business Development at Gap Inc and spent three years at Citibank in New York and Latin America working with consumer companies.  Sally has a Bachelor’s Degree from Georgetown University and an M.B.A. from Northwestern University/Kellogg Graduate School of Management.

Sally has served on the Boards of Hanna Andersson, Sweaty Betty, Protein Bar & Kitchen, CoverFX, Claire’s, Pet Valu, Boys and Girls Clubs of San Francisco, and Marwen (free fine arts classes for Chicago CPS schools). Sally lives outside Chicago, has three daughters (ages 23, 20, and 11), and has been involved in her community as Co-Chair of the New Trier Township Highschool PTA, Executive Board Member of Marwen (free fine arts classes for underserved Chicago youth), and as a member of Young Presidents Organization.

Jan Paul Teuwen

Chief Financial Officer

Jan Paul Teuwen has served as our Chief Financial Officer since September 2023. Prior to joining Shutterfly, Jan Paul served as Chief Financial Officer and oversaw the global IT operations of Lumileds, a global lighting solutions company, from May 2019 through September 2023. Jan Paul also served in various leadership roles in finance at Lumileds with increasing responsibility before becoming the CFO, from 2011 to 2019. Prior to his work at Lumileds, Jan Paul spent 10 years at Philips where he held controller and FP&A positions with several business areas including R&D, consumer products, retail, and telecommunications.

Jan Paul holds a bachelor’s degree in Business Administration, as well as a master’s degree in Finance and Investments from Erasmus University, Rotterdam.

Bernardo Sichel

Chief Strategy and Transformation Officer

Bernardo Sichel serves as the Chief Strategy and Transformation Officer at Shutterfly. With a robust background in steering organizations towards innovative growth and success, Bernardo brings a plethora of strategic expertise to the role.

Before joining Shutterfly, Bernardo was a Partner at McKinsey, spearheading North America Leap Consumer (McKinsey’s business building practice) and Fuel (McKinsey’s practice focused on serving start-ups and venture / growth funds). In these roles, Bernardo led various transformative initiatives across a spectrum of industries, including Consumer, Advanced Industries, and Sustainability, managing everything from concept development and business planning to launch and scaling.

Bernardo has extensive experience in venture and growth funds, where his responsibilities spanned from investment strategies to operational planning and support. His previous positions include key roles at renowned firms such as Decision Strategies International, Arthur D. Little, and Procter & Gamble, in addition to contributing to Venezuela’s national oil company.

In addition to his corporate roles, Bernardo is actively involved in educational and strategic development as a Board Member at Chicago Public Media and a regular lecturer on business strategy. His strategic leadership style is characterized by a results-oriented approach, commitment to innovation, and a strong focus on sustainable and transformative business growth.

Andy Shin

Chief Product & Technology Officer

Andy Shin serves as the Chief Product & Technology Officer, overseeing Shutterfly’s family of brands’ customer-facing product and technology priorities.

Andy has over 25 years of product and technology experience, and his career has been focused on building consumer products that people love to use daily.

Prior to Shutterfly, Andy was the Chief Product and Technology Officer of Hodinkee, responsible for the digital product strategy and execution for one of the most prominent destinations for luxury watch content, commerce, and community.

Andy has also served as Chief Technology Officer at GOAT and prior to that, held leadership positions at several venture-backed startups, including Vaunte, a NYC-based high-end fashion marketplace, Adtech platform SHIFT (acquired by Brand Networks), and he developed the social media platform Togetherville (acquired by The Walt Disney Company).

Early in his career, Andy served as a technology consultant at Accenture and McKinsey where he built technology for Fortune 500 companies. Andy holds a B.S. in Computer Engineering and B.A. in Mathematics from Columbia University.

Andy and his family are based in Los Angeles. He loves photography and in his free time can be found on the sidelines of his 8-year-old daughter’s soccer game with an oversized camera taking action shots of the team. Through this all, one thing has remained constant. Andy has always loved preserving moments to share and remember.

Dwayne Black

Senior Vice President and Chief Operations Officer

Dwayne Black is Senior Vice President and Chief Operations Officer of Shutterfly. He is responsible for all strategic and operational aspects of Shutterfly manufacturing, global order fulfillment and customer success operations in the industry-leading Fort Mill, SC; Shakopee, MN; Tempe, AZ; and Plano, TX manufacturing facilities. Dwayne is also responsible for the Shutterfly Business Solutions (SBS) market. An experienced leader in digital printing, Dwayne brings more than 30 years of operations and logistics expertise, with experience opening and restructuring 18 manufacturing and distribution facilities domestically and internationally. Dwayne has played an integral role in numerous acquisitions, including taking Shutterfly from a publicly traded company to private equity.

Prior to joining Shutterfly, Inc., Dwayne served as Vice President of Operations with the Banta Corporation, a leading provider of printing and digital imaging solutions to publishers and direct marketers, owned by RR Donnelley (NYSE: RRD). There, he was most recently responsible for the strategic direction and management of five manufacturing facilities. Throughout his 12-year tenure with Banta, where his clients included many Fortune 500 companies, Dwayne held various leadership positions within Banta’s Literature Management Group, Packaging & Fulfillment Group and Book Group.

Before joining Banta, Dwayne was the Logistics Manager with Porcher Ltd., a division of American Standard, Inc. He has also held management positions for other consumer products companies including Imperial Wallcoverings and Banner Foods.

Ken Murphy

Group Chief Executive, Lifetouch

Ken Murphy is the Group Chief Executive of Lifetouch, responsible for the Lifetouch portfolio including our Host (School), JCPenney Portraits by Lifetouch and BorrowLenses businesses.

Before joining Shutterfly, Ken most recently served as President and CEO of the Comoto Family of Brands, a dynamic omni-channel platform in the powersports aftermarket-products industry, and parent company of renowned brands Cycle Gear, RevZilla, J&P Cycles, REVER, and Common Tread Media. Ken launched his career at Mattress Firm, where he spent twenty years in various roles of escalating responsibility for the national retailer; starting as a store manager and ultimately assuming the role of President and CEO.

Ken holds a Bachelor of Business Administration degree from Stephen F. Austin State University and a Master of Science in Education from the University of Pennsylvania. Outside of work, Ken serves as a board member of the Pediatric Brain Tumor Foundation. He also supports his alma mater as an advisory board member of the College of Business at Stephen F. Austin State University.

As a proud father of five children and two dogs, Ken cherishes his time with family.  The Murphy family loves to travel and they are halfway through a quest to visit all 30 MLB parks across the country.

Bree Casart

Senior Vice President and Chief Customer Officer

Bree serves as the Senior Vice President and Chief Customer Officer for Shutterfly and Snapfish. Most recently, Bree served as the Head of Digital for Hanna Andersson where she oversaw marketing and e-commerce for the beloved digital-only children’s apparel retailer.

In addition to her experience at Hanna Andersson, Bree brings expertise from iconic brands like Nike, J.Crew, and west elm, where she has led efforts to significantly grow their digital revenues through data-driven marketing and consumer-focused experiences. As Nike’s Global Senior Director of Consumer Experiences, Bree over saw the extension of Nike’s loyalty program to their wholesale partners, launching their first partnership with Dick’s Sporting Goods and bringing the benefits of being a Nike member to the consumer, wherever they shop. Prior to Nike, Bree was the Vice President of Performance Marketing at J.Crew where she helped to reposition the brand’s marketing strategy through a multi-touch attribution lens, implement new technologies focused on personalization and rehabilitate the SEO program. Previous to J.Crew, Bree was the Vice President of Marketing & e-Commerce for home furnishing retailer west elm, where she led the brand’s personalization efforts, launched its first-ever integrated brand marketing campaign and spearheaded a ground-breaking mobile experience redesign.

Bree holds an MBA in Marketing from NYU’s Stern School of Business and a BA in International Political Economy from The Colorado College. She currently lives in Portland, OR with her husband and 7-year-old son, two cats and a very large (120+ lbs) English Mastiff.

George Chao

GM of Spoonflower

George Chao has served as the GM of Spoonflower since October 2023. George has more than 20 years of experience building and growing brands and businesses across all sizes, from startup to billion dollar P&L, and across all business models, from DTC to omni-channel retail to traditional CPG and mass merchants.

He was most recently the CEO of Jetson Health, a DTC dietary supplement startup where he built a subscription-based business from scratch and expanded the brand into physical retail by securing placement at Walmart and Target.

Prior to that, George was the President & COO of Vosges Haut-Chocolat an omni-channel manufacturer of premium chocolate with a factory in Chicago and distribution via e-commerce, physical retailers, owned stores, and B2B. At Vosges, he turned around the business after years of losses by building a high-performing team and simultaneously growing revenues through new merchandising initiatives and reducing costs across all aspects of operations.

At McKinsey Academy, a digital learning EdTech venture, George built the sales, marketing, and client service teams and led all aspects of business development and commercialization.

George was also the Head of Strategy for Mars in charge of Corporate Strategy and serving as an internal consultant for all business units worldwide. As a Senior Buyer at Target, he led both Private Label and National Brand businesses and scaled new ventures such as Fan Central (licensed sports apparel and hard goods).

His favorite job though were his two years as a Stay-At-Home dad when his daughter was three years old.

George has served on the board of Jane Hamley Wells and currently sits on the board of the German International School Chicago.

A native German, George has a Master in International Business from the University of Bamberg and a MBA from Western Illinois University. He lives in Chicago with his now thirteen-year-old daughter and the two of them enjoy time together as foodies and world travelers. When not with her, he ballroom dances, paddle boards, films TikTok videos, or crochets scarves.

Mandy Clark

Chief Human Resources Officer

Mandy is the Chief Human Resources Officer at Shutterfly, where she oversees all people related functions including Talent Acquisition, Talent Management, DE&I, Total Rewards, HR Operations, HRIS, Data & Analytics, Internal Communications, and the HR Business Partner team.

Previously, Mandy has been the CHRO at two other companies, including a software technology company in the public service software arena, Central Square Technologies, as well as a multi-billion dollar aerospace, space and defense company, Sierra Nevada Corporation.

She is passionate about taking her 20+ years of experience as an HR executive in Fortune 100 organizations, and helping companies implement some of the basic building blocks of best-in-class people strategy, while creating scalable solutions that will allow the company to achieve their financial goals.  Mandy is an avid believer in the role HR can play as both a true strategic business partner as well as an employee advocate, and has transformed many groups into high-performance teams by creating environments that are empowering to leadership and engaging to employees.  She learned this by working at several world class organizations throughout her career, such as GE, Pepsi, Cargill and CoreLogic.  She brings with her a strong process orientation, an ability to drive cultural change, as well as the capability to manage large scale change implementations and to connect at all levels in the organization.

Mandy earned her bachelor’s degree from the University of Nevada, Reno and her MBA (MSHRM) from Purdue University’s School of Management.  She is the proud mother of two teenage daughters, happily married to her high-school sweetheart, and lives near her parents in the greater Orlando, Florida area.  She loves spending time outdoors, with her three dogs and traveling to new places.  She is an advisory board member for Airvet and SemperVirens, both organizations helping to drive technology into human capital offerings.