Because of our waste initiatives, in 2023 Shutterfly’s manufacturing platform achieved a 78% diversion rate, meaning out of all the waste that resulted from creating products, less than 25% ended up in a landfill or incinerator. Because so much of our industrial waste can be recycled, we take extra care to reinforce good recycling practices through on-the-job training, signage and audits across all of our manufacturing sites. While we know these best practices are important and contribute to our high recycling rate, we aim to reduce the amount of waste created in the first place. For example, we optimize our printing batch size to minimize partially-printed sheets while maintaining high print quality. In 2023, our Process Innovation Team reengineered our book and card printing process. As a result, we reduced paper consumption by more than 1 million square feet. As a manufacturer, we accumulate unique process waste that can have qualities that make recycling a challenge, such as large-format toner cartridges made of a combination of plastic and aluminum. We collaborate with our supply chain partners to test and support recycling options for these materials. In 2023, these supplier-supported return programs recycled more than 5,200 pounds of material.