Impact

ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) 

Shutterfly has always been focused on supporting the communities where we live and work and are committed to aligning our purpose, company values and business strategy to fuel our long-term, sustainable growth. And as a leading manufacturer and printer, we are deeply committed to responsible production in all of our facilities, focusing on reducing our overall environmental footprint while continuing to delight our customers around the world. 

Our ESG platform is centered on three key pillars (Environmental, Social and Governance) and reflects the positive social and environmental impact we want to have in the communities where we live and work while also advancing our strategic priorities. 

ENVIRONMENTAL: 

As a leading manufacturer and printer, we are deeply committed to responsible production in all of our facilities, focusing on reducing our overall environmental footprint while continuing to delight our customers around the country.  

In addition to onsite environmental and industry-leading safety and health programs, Shutterfly also donates usable materials to non-profits, specifically focusing on local schools. Through the program, Shutterfly has diverted more than 200,000 pounds of paper, envelopes, frames, and more out of landfills. Additionally, Shutterfly has partnered with suppliers to participate in equipment take-back programs that reuse and recycle unique press waste like oil filters, ink canisters, and press components. 

2021 Results:

In 2021, across the manufacturing platform, we achieved:  

o        2% Energy Reduction  

o        2% Reduction in Carbon Emissions   

o        10% Reduction in Landfill Waste  

o        17% Reduction in Total Waste  

o        Donated 24 Tons (48,000 Pounds) of Material (instead of recycling or landfill)  

o        Introduced 7 New Recycling Programs  

Some of Shutterfly’s key environmental initiatives include: 

Products and Services: 

  • The Spoonflower brand provides the option of recycled canvas fabric, Repreve, positively impacting the environment by participating in the Circular Economy, an industrial system that is restorative or regenerative by intention and design. In 2021, Spoonflower supported the recycling of more than 3,000 bottles through the sales of Repreve fabric.   

Reduce Energy Consumption: 

  • Shutterfly’s production sites engage in regular preventive maintenance on high-demand equipment to ensure that they are functioning efficiently.  
  • To reduce the electricity used for lighting, Shutterfly uses motion-sensors where feasible and has several facilities retrofitted with LED lighting.  

Increase Recycling and Reduce Waste: 

  • Many production sites participate in supplier consumable take-back programs, such as the HP Planet Program, Xerox Green World Alliance, Konica Minolta cartridge recycling.  
  • All locations practice responsible e-waste recycling efforts, which have resulted in more than 36,000 pounds of waste diverted from the landfill.  
  • The BorrowLenses brand minimizes waste and extends product end of life by renting photography equipment until it becomes older, when it is sold at a discount. To add to the environmental benefits of this business model, BorrowLenses re-uses the cardboard shipping boxes and filler which significantly reduces packaging waste  

Reduce GHG Emissions: 

  • Shutterfly recognizes the impacts tied to increased Greenhouse Gas emissions and has several initiatives in place to reduce the emissions tied to purchased electricity. 
  •  All sites encourage emissions reductions by randomly selecting employees who work from home, carpooling, biking or taking public transit to receive prizes quarterly. 

Material Donation Program: 

  • We donate obsolete inventory or material review to national nonprofits. In 2021 alone, we donated 24 tons of material
  • We currently have two national partners, Habitat for Humanity and Kids in Need Foundation, and work with a number of smaller local non-profit organizations to repurpose this material.

Increase Employee Education and Stakeholder Engagement: 

  • Shutterfly’s employee resource group, or ShuttERGroup, is dedicated to increasing awareness and engagement around sustainabilityIt has more than 120 members representing all parts of our business. This team hosts a number of engagement events including community clean ups, lunch and learns with guest speakers, and hands-on activities each year. 
  • Shutterfly reviews sustainable goals, progress and initiatives with a Steering Committee made up of executive leadership quarterly. This allows for direct management input and oversite of these important initiatives. 

Awards and Accolades: 

  • Shutterfly received several awards recognizing excellent environmental performance in 2021. The Fort Mill facility was the EPA Region 4 Pollution Prevention Award recipient for 2021, recognized for several efforts introduced at the site that significantly decreased waste.  
  • Three additional Shutterfly facilities completed their Sustainable Green Printing (SGP) Certification and one of the team members was recognized by the organization as the Sustainable Green Printing Champion. This award recipient is first nominated by someone for demonstrating an extraordinary commitment to sustainability and leading organizational change. The nominations are then reviewed by the SGP Board and a nominee that stands out as an industry leader is selected. 
  • Shutterfly also received a social award recognizing an excellent employee safety program. In March 2021, the Fort Mill site received the Commendation of Excellence from the South Carolina Chamber of Commerce. This award recognizes the facilities’ top-tier safety program. 
  • We also have a number of certifications including:
  • SGP at all Shutterfly Manufacturing recognizing our operations for following best-practices for sustainability
  • FSC at all Shutterfly manufacturing allowing us to source and sell responsibly sourced forest products
  • VPP, OSHA’s Voluntary Protection Program, at the Tempe site recognizing excellence in safety. 

SOCIAL: 

Diversity, Equity and Inclusion (DEI): As a company, we are taking intentional action to advance our DEI work across the pillars of inclusion, talent attraction and development, and business processes.   

  • In 2021, we signed the CEO Action for Diversity & Inclusion pledge, committing to nurturing a safe and open workplace environment, advancing unconscious bias education, and sharing our actions over the coming years with both a coalition of fellow CEOs, and more broadly with the public. 
  • In 2021, Shutterfly was pleased to expand on the Diversity, Equity, and Inclusion efforts from the prior year. A long-term DEI strategy based on three pillars – inclusion, talent, and business – was articulated and shared internally. At the same time, the internal DEI team structure matured to include a dedicated DEI lead, project manager, and three subject matter experts in talent acquisition, development, and communications, demonstrating the commitment to DEI priorities, and enabling efficiency and progress. 
  • In 2021, Shutterfly focused significant efforts on educating and engaging the employee population on DEI topics, while establishing a consistent drumbeat of external storytelling.  In partnership with the ShuttERGroups, near-monthly internal engagement campaigns to educate, drive curiosity, and nurture a culture of empathy about the diverse communities that make up the Shutterfly employee and customer base was executed. As part of this work, Shutterfly focused on employee storytelling, culture and tradition sharing, and also invited external experts to share within the ecosystem. On the external side, “inside-out” content provided a closer look at the people and activities within the company, with the goal of authentically sharing the work to nurture a more inclusive world.   
    • Some highlights included videos of ShutterPride leaders, nods to the company’s sustainability progress, and acknowledgement of important cultural milestones. This dovetailed beautifully with the more subtle, but every bit as important, work of the social team to showcase a diverse cast of Shutterfly customers and influencers.  
  • Shutterfly was also pleased to launch two new ShuttERGroups – Mental Health + Wellness and Valor (Veterans) in 2021 and 2022, bringing the total to six groups. During 2021, the team tightened up reporting capabilities for ERG participation as well as overall diversity metrics.  
  • The DEI Team also worked in partnership with customer insights across Lifetouch and Shutterfly/Snapfish to establish a customer sentiment metric by ethnicity. Beginning with baseline data in 2021, customer insight by ethnicity on the question “Shutterfly/Lifetouch is a brand for me” will be tracked over time. 
  • In partnership with the ShuttERGroups, the company waded into the myriad opportunities to advance business decisions and policies that favor a more diverse and inclusive environment.  Examples include ShutterColors members participating in the design review process for Cards & Stationery across multiple occasions, and ShutterPride members advocating for policy change to add the optionality for pronouns as part of employee identity in places like Employee Central, Salesforce, and email signatures. 
  • Increasing Shutterfly’s employment brand through diverse communities was a priority in 2021.  Shutterfly participated in the Apollo HBCU Talent Network ensuring that all open positions are posted in the network. In addition, all openings are posted through DiversityJobs.com ensuring that they reach a broad diverse audience.  The recruiting team also participated in the Black Virtual Career Fair in 2021 and will be expanding our diversity career fair attendance in 2022. We added a resource to the Talent Acquisition team that focuses on Diverse Talent Sourcing for Director level and above roles.  Progress is tracked through special Jobvite recruiting metrics and reports total flow of candidates along with the conversion percentages (for example, from screen to interview) across all diverse populations. 
  • Current Statistics: 
  • Executive Team: 38% female; 25% non-white 
  • BOD: 36% female; 29% non-white 
  • Company: 63% female; 37% non-white 
  • Management (mgr+dir): 43% female, 23% non-white 

Corporate Philanthropy and CSR: OVERVIEW 

ENVIRONMENTAL: 

As a leading manufacturer and printer, we are deeply committed to responsible production in all of our facilities, focusing on reducing our overall environmental footprint while continuing to delight our customers around the country.  

In addition to onsite environmental and industry-leading safety and health programs, Shutterfly also donates usable materials to non-profits, specifically focusing on local schools. Through the program, Shutterfly has diverted more than 200,000 pounds of paper, envelopes, frames, and more out of landfills. Additionally, Shutterfly has partnered with suppliers to participate in equipment take-back programs that reuse and recycle unique press waste like oil filters, ink canisters, and press components. 

2021 Results:

In 2021, across the manufacturing platform, we achieved:  

o        2% Energy Reduction  

o        2% Reduction in Carbon Emissions   

o        10% Reduction in Landfill Waste  

o        17% Reduction in Total Waste  

o        Donated 24 Tons (48,000 Pounds) of Material (instead of recycling or landfill)  

o        Introduced 7 New Recycling Programs  

Some of Shutterfly’s key environmental initiatives include: 

Products and Services: 

  • The Spoonflower brand provides the option of recycled canvas fabric, Repreve, positively impacting the environment by participating in the Circular Economy, an industrial system that is restorative or regenerative by intention and design. In 2021, Spoonflower supported the recycling of more than 3,000 bottles through the sales of Repreve fabric.   

Reduce Energy Consumption: 

  • Shutterfly’s production sites engage in regular preventive maintenance on high-demand equipment to ensure that they are functioning efficiently.  
  • To reduce the electricity used for lighting, Shutterfly uses motion-sensors where feasible and has several facilities retrofitted with LED lighting.  

Increase Recycling and Reduce Waste: 

  • Many production sites participate in supplier consumable take-back programs, such as the HP Planet Program, Xerox Green World Alliance, Konica Minolta cartridge recycling.  
  • All locations practice responsible e-waste recycling efforts, which have resulted in more than 36,000 pounds of waste diverted from the landfill.  
  • The BorrowLenses brand minimizes waste and extends product end of life by renting photography equipment until it becomes older, when it is sold at a discount. To add to the environmental benefits of this business model, BorrowLenses re-uses the cardboard shipping boxes and filler which significantly reduces packaging waste  

Reduce GHG Emissions: 

  • Shutterfly recognizes the impacts tied to increased Greenhouse Gas emissions and has several initiatives in place to reduce the emissions tied to purchased electricity. 
  •  All sites encourage emissions reductions by randomly selecting employees who work from home, carpooling, biking or taking public transit to receive prizes quarterly. 

Material Donation Program: 

  • We donate obsolete inventory or material review to national nonprofits. In 2021 alone, we donated 24 tons of material
  • We currently have two national partners, Habitat for Humanity and Kids in Need Foundation, and work with a number of smaller local non-profit organizations to repurpose this material.

Increase Employee Education and Stakeholder Engagement: 

  • Shutterfly’s employee resource group, or ShuttERGroup, is dedicated to increasing awareness and engagement around sustainabilityIt has more than 120 members representing all parts of our business. This team hosts a number of engagement events including community clean ups, lunch and learns with guest speakers, and hands-on activities each year. 
  • Shutterfly reviews sustainable goals, progress and initiatives with a Steering Committee made up of executive leadership quarterly. This allows for direct management input and oversite of these important initiatives. 

Awards and Accolades: 

  • Shutterfly received several awards recognizing excellent environmental performance in 2021. The Fort Mill facility was the EPA Region 4 Pollution Prevention Award recipient for 2021, recognized for several efforts introduced at the site that significantly decreased waste.  
  • Three additional Shutterfly facilities completed their Sustainable Green Printing (SGP) Certification and one of the team members was recognized by the organization as the Sustainable Green Printing Champion. This award recipient is first nominated by someone for demonstrating an extraordinary commitment to sustainability and leading organizational change. The nominations are then reviewed by the SGP Board and a nominee that stands out as an industry leader is selected. 
  • Shutterfly also received a social award recognizing an excellent employee safety program. In March 2021, the Fort Mill site received the Commendation of Excellence from the South Carolina Chamber of Commerce. This award recognizes the facilities’ top-tier safety program. 
  • We also have a number of certifications including:
  • SGP at all Shutterfly Manufacturing recognizing our operations for following best-practices for sustainability
  • FSC at all Shutterfly manufacturing allowing us to source and sell responsibly sourced forest products
  • VPP, OSHA’s Voluntary Protection Program, at the Tempe site recognizing excellence in safety. 

SOCIAL: 

Diversity, Equity and Inclusion (DEI): As a company, we are taking intentional action to advance our DEI work across the pillars of inclusion, talent attraction and development, and business processes.   

  • In 2021, we signed the CEO Action for Diversity & Inclusion pledge, committing to nurturing a safe and open workplace environment, advancing unconscious bias education, and sharing our actions over the coming years with both a coalition of fellow CEOs, and more broadly with the public. 
  • In 2021, Shutterfly was pleased to expand on the Diversity, Equity, and Inclusion efforts from the prior year. A long-term DEI strategy based on three pillars – inclusion, talent, and business – was articulated and shared internally. At the same time, the internal DEI team structure matured to include a dedicated DEI lead, project manager, and three subject matter experts in talent acquisition, development, and communications, demonstrating the commitment to DEI priorities, and enabling efficiency and progress. 
  • In 2021, Shutterfly focused significant efforts on educating and engaging the employee population on DEI topics, while establishing a consistent drumbeat of external storytelling.  In partnership with the ShuttERGroups, near-monthly internal engagement campaigns to educate, drive curiosity, and nurture a culture of empathy about the diverse communities that make up the Shutterfly employee and customer base was executed. As part of this work, Shutterfly focused on employee storytelling, culture and tradition sharing, and also invited external experts to share within the ecosystem. On the external side, “inside-out” content provided a closer look at the people and activities within the company, with the goal of authentically sharing the work to nurture a more inclusive world.   
    • Some highlights included videos of ShutterPride leaders, nods to the company’s sustainability progress, and acknowledgement of important cultural milestones. This dovetailed beautifully with the more subtle, but every bit as important, work of the social team to showcase a diverse cast of Shutterfly customers and influencers.  
  • Shutterfly was also pleased to launch two new ShuttERGroups – Mental Health + Wellness and Valor (Veterans) in 2021 and 2022, bringing the total to six groups. During 2021, the team tightened up reporting capabilities for ERG participation as well as overall diversity metrics.  
  • The DEI Team also worked in partnership with customer insights across Lifetouch and Shutterfly/Snapfish to establish a customer sentiment metric by ethnicity. Beginning with baseline data in 2021, customer insight by ethnicity on the question “Shutterfly/Lifetouch is a brand for me” will be tracked over time. 
  • In partnership with the ShuttERGroups, the company waded into the myriad opportunities to advance business decisions and policies that favor a more diverse and inclusive environment.  Examples include ShutterColors members participating in the design review process for Cards & Stationery across multiple occasions, and ShutterPride members advocating for policy change to add the optionality for pronouns as part of employee identity in places like Employee Central, Salesforce, and email signatures. 
  • Increasing Shutterfly’s employment brand through diverse communities was a priority in 2021.  Shutterfly participated in the Apollo HBCU Talent Network ensuring that all open positions are posted in the network. In addition, all openings are posted through DiversityJobs.com ensuring that they reach a broad diverse audience.  The recruiting team also participated in the Black Virtual Career Fair in 2021 and will be expanding our diversity career fair attendance in 2022. We added a resource to the Talent Acquisition team that focuses on Diverse Talent Sourcing for Director level and above roles.  Progress is tracked through special Jobvite recruiting metrics and reports total flow of candidates along with the conversion percentages (for example, from screen to interview) across all diverse populations. 
  • Current Statistics: 
  • Executive Team: 38% female; 25% non-white 
  • BOD: 36% female; 29% non-white 
  • Company: 63% female; 37% non-white 
  • Management (mgr+dir): 43% female, 23% non-white 

Corporate Philanthropy and CSR: OVERVIEW 

  • Philanthropy and Volunteerism: The Shutterfly family of brands operates two Foundations for philanthropic and volunteer initiatives. Shutterfly does not currently track total number of employee contributions or hours of time volunteered by employees.  
    • The Shutterfly Foundation has five regional chapters that run on a platform of employee volunteerism, supported by Corporate Advised Grants recommended to the Silicon Valley Community Foundation. In 2021, the Shutterfly Foundation donated $92,500 to organizations including: Asian Americans Advancing Justice, TEAK Fellowship, and OxygenforIndia.org through the Center for Disease Dynamics, Economics & Policy. 
    • The Lifetouch Foundation runs on a platform of corporate donations and managed by Minneapolis Foundation Fund. The Shutterfly Employee Hardship Fund is also managed by Minneapolis Foundation Fund. 
    • The first Shutterfly NFT was created to launch Giving Tuesday with Holiday CryptoCards from fashion icon Iris Apfel. Shutterfly donated $25,000 and all proceeds from the auction to the Boys and Girls Club of America. 
    • In 2021, Shutterfly also partnered with GLAAD in support of LGBTQ Pride Month and National Coming Out Day.  
  • Employee Hardship Fund: The Shutterfly Employee Hardship Fund provides financial assistance to employees when tragedy strikes, or crisis is unavoidable. Eligible employees may apply for grants of up to $2,500 to cover expenses stemming from unexpected emergencies that arise outside of that individual’s control and causes an economic hardship for them and/or their family. It is funded by donations from our company and our employees.  
    • Every dollar donated goes directly to help a fellow employee. 
    • A qualified incident is typically a one-time event that occurs unexpectedly and causes unexpected bills. The reported incident must have occurred within 120 days of the application date. An employee can only receive financial assistance once within a 12-month period. 
    • The kinds of situations in which our fund may be able to provide assistance include: 
      • Natural disaster 
      • Loss of life 
      • Life threatening or serious illness or injury o Catastrophic or extreme circumstances 
  • Philanthropy and Volunteerism: The Shutterfly family of brands operates two Foundations for philanthropic and volunteer initiatives. Shutterfly does not currently track total number of employee contributions or hours of time volunteered by employees.  
    • The Shutterfly Foundation has five regional chapters that run on a platform of employee volunteerism, supported by Corporate Advised Grants recommended to the Silicon Valley Community Foundation. In 2021, the Shutterfly Foundation donated $92,500 to organizations including: Asian Americans Advancing Justice, TEAK Fellowship, and OxygenforIndia.org through the Center for Disease Dynamics, Economics & Policy. 
    • The Lifetouch Foundation runs on a platform of corporate donations and managed by Minneapolis Foundation Fund. The Shutterfly Employee Hardship Fund is also managed by Minneapolis Foundation Fund. 
    • The first Shutterfly NFT was created to launch Giving Tuesday with Holiday CryptoCards from fashion icon Iris Apfel. Shutterfly donated $25,000 and all proceeds from the auction to the Boys and Girls Club of America. 
    • In 2021, Shutterfly also partnered with GLAAD in support of LGBTQ Pride Month and National Coming Out Day.  
  • Employee Hardship Fund: The Shutterfly Employee Hardship Fund provides financial assistance to employees when tragedy strikes, or crisis is unavoidable. Eligible employees may apply for grants of up to $2,500 to cover expenses stemming from unexpected emergencies that arise outside of that individual’s control and causes an economic hardship for them and/or their family. It is funded by donations from our company and our employees.  
    • Every dollar donated goes directly to help a fellow employee. 
    • A qualified incident is typically a one-time event that occurs unexpectedly and causes unexpected bills. The reported incident must have occurred within 120 days of the application date. An employee can only receive financial assistance once within a 12-month period. 
    • The kinds of situations in which our fund may be able to provide assistance include: 
      • Natural disaster 
      • Loss of life 
      • Life threatening or serious illness or injury o Catastrophic or extreme circumstances